Hello fellow packet pushers!
We have a pair of LTM's in HA that are experiencing Traffic Management Microkernel (tmm) restarts. This started on Friday evening and kept happening until Saturday afternoon. Though the act/standby HA platform worked very well and no customers supported by these LTM's were impacted (maybe some https sesssions reset), it's seems like a really big problem. They failed over back and forth for almost a day. A dozen times...
I immediately opened a ticket with support and provided the qkview's and core dumps that they asked for and raised the sev to 1....haven't heard a word from them since the ticket was opened.
I have dealt with their support during business hours before and it was pretty good. Is there after hours support just that bad?
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