We have AppNeta probe appliances that we use in our environment as part of our network performance monitoring strategy. I’m wondering what you all think about the overall product.
I think the concept behind it is very cool, and if I could trust what it was telling me, I’d have no doubts that it was a valuable tool... the problem is I feel like we can’t really trust what it reports to us.
The big one is the Capacity and Utilization on the Network Paths is pretty much never accurate. We are an SD-WAN environment, so I feel with whatever algorithm AppNeta uses to calculate the overall bandwidth capacity and utilization, it just doesn’t seem to work in an SD-WAN environment. We’ve seen everything from it showing massively higher capacity than really exists, to semi-accurate capacity but super-inaccurate Utilization (AppNeta showing 95-99% constant utilization, when it’s actually closer to 3-5%)
We also have cases where multiple tools from different vendors will tell us we have packet loss at a site, but the AppNeta probe will never agree with them and show no loss during times the other tools will.
I’m just wondering who else uses this product here and how much you swear by it? Part of me thinks it’s the SD-WAN factor that messes with the probes. Maybe it does too many “magic tricks” like load sharing multiple paths and forward error correction and the AppNeta probes can’t be accurate in an environment like that?
Just would like to see what the general consensus is here. Because if it’s “this is crazy accurate” then I’ll know the problem is us not them.
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