Bernhard Schulte Shipmanagement (BSM) began in 1850 supporting ships in docks. Today it is one of the world’s largest marine services provider with more than 150 offices in 35 countries. When a vessel arrives in port, BSM acts as the agent, handling services such as providing tugs, docking permission, fees, and refuelling. The company handles over 25,000 ship calls – every time a ship arrives at a port – a year. BSM also provides several additional shipping services such as defence, machinery and cargo services. Customers, typically organisations that own or charter ships, include Maersk, ExxonMobil and BP. BSM has an aggressive business strategy to double in size and revenue by 2030. To support its business growth, BMS embarked on a programme to rationalise its IT systems and infrastructure. There was also a drive from the business for more services and applications such as enabling staff at large port complexes to be more mobile. Bryan Phillips, chief information security officer (CISO) at BSM, says, “We wanted to use network and cloud technology to improve the way we work and to add value to the business, and make setting up and running our port-located offices much more cost and resource-efficient. The only realistic way of doing that was through network optimisation and technology that would allow us to consolidate IT services but provide the same feel and improved performance to end-users.” BSM operates in several regions of the world where communication infrastructures are not always as advanced as those in the developed world; in some cases, bandwidth is as low as 512 kilobits per second. BSM has to circumvent these problems so staff have the efficient support systems they need. BMS is a long-standing user of networking equipment and it saw the opportunity to extend the capabilities of the network by adopting a data centre and cloud networking strategy using the network to support its global, branch office business structure. “To expand our business globally and for IT to support that expansion with networking solutions and services that are easy and cost-effective to deploy.”
My question
What you consider to be the 5 most important electronically held information assets for BSM
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