Monday, April 12, 2021

Pulse Secure Code Signing Outage

Good morning everyone, get ready for a big Monday.

Major issue on a number of releases causing users the unable to connect to multiple resources (Terminal Services, meetings, JSAM etc) due to a code signing verification on the client side

https://kb.pulsesecure.net/pkb_mobile#article/l:en_US/KB44781/s

On mobile at the moment but I’ll paste the text;

Synopsis This article describes a situation where Multiple functionalities/features fail for End-Users with a Certificate error. Problem or Goal Multiple functionalities/features fail for End-Users with a Certificate error. This impacts PCS/PPS. This impacts the following releases, 9.1R11.x 9.1R10.x 9.1R9.x 9.1R8.x 3. This impacts only Windows End-Points. 4. The following features are impacted: Terminal Services. JSAM HOB CTS VDI Secure Meeting (Pulse Collaboration). Host Checker. Launching of PDC via browser. SAML with External Browser with HC enabled. This issue does not impact, Users who access Pulse Desktop Client directly (Not Via a Browser). macOS, Linux Users. Release prior to 9.1R8.x Cause The Code sign verification on the Client-Side components fails because the Certificate expiry time is checked as opposed to the timestamp of the Code signing. Solution Ivanti Engineering team is working on a fix based on 9.1R11.x. Expected by End of Day PST (12th April 2021 - Tentative).

We will also update the timelines of the fix based on 9.1R10, 9.1R9 & 9.1R8 as soon as possible.



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