Hey guys, so I work in Network Operations (I troubleshoot all the networking issues) at a pretty large enterprise in the health insurance business. I have recently been tasked with creating a "Cookbook" by my manager. He basically wants me to write down solutions for various problems that we run into so we can reference them at future dates and cut down on meantime to resolution. Does anyone have experience with this and know the best way to do this? I know this isn't going to be instant but a WIP throughout my time there.
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