Wednesday, May 1, 2019

1GIG DIA business circuit installed today - only 1strand fiber

I don't know much about fiber, so can someone help me understand this.

ISP technician finished the install today and said we only needed 1 strand fiber (of the two, he only plugged one in).. So one is left dangling. /so I now assume 1 strand is handling both RX and TX.

My order was for 1gig DIA, with a ethernet handoff. All my tests direct to the ethernet handoff are only maxing out at 400mbit up and down. I called him back and he brought his meter and he certified it at 1gig.

I never had an installation with only 1 single strand of fiber. Am I at any disadvantage and should I have them come back to fix this?

I'm still not able to get anything about 400mbit, direct wired to the ethernet handoff.



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