Hi, not sure if this is the right place...butwe have end-users who are not receiving password reset emails. It only affects users with email addresses with the company's domain. Works ok with hotmail/gmail etc.
On the cloud provider's end, their identify team displayed logs that showed the emails were successfully sent out.
There is no domain blocking or firewall issue. What else could be an issue on the domain end that's causing end users to not receive their emails then? Currently using Microsoft O365.
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