Hello all,
I recently got thrown an issue by one of our customers where they are having issues with receiving external FTP files. I was tasked to run packet captures for about a week or so, so that we can monitor/take a look at the traffic and see what is going on (whether the files are coming in corrupted from the WAN, or if there are issues internally and/or why they are being dropped). This customer recently got a new WAN circuit installed and this is when they started having these issues. My question is, would we be better off hooking up a laptop directly to the ASA with Wireshark running on it, or could we run the packet captures on the ASA itself? My senior engineer said that we could do it on the ASA, but my manager is uneasy about it. He is worried that running the captures on the ASA will be too labor intensive, and doesn’t want to cause any network issues/outages as this customers network is already a little unstable. I am leaning towards using Wireshark, but if we can do it on the ASA with out any risk that would be nice. This will be running for about a week since we don’t know exactly when these FTP transfers happen.
Thank you!
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