For those Engineers who had their network taken over/managed by a 3rd party VAR (Accenture, NTT, Fujitsu etc). How was it? How is it going?

I'm seeking insight from those shops who have had a VAR step in and take over full management of the network to provide comment.

Things I'm interested in hearing your experience on:

• What equipment did you have before vs. now?

• What better/worse standards were introduced?

• Was there any major architecture changes (e.g. SD-Access, standard 3-tier, etc)?

• How has the service been from a "boots on the ground" worker?

• For those who lived through a transition, do you believe the outcome has been for better or for worse for your end customer (the business)?

• Care to share any photos of before/after Network closets?

Thanks!