Wednesday, August 25, 2021

Chromebook issues with Cisco WLC redirect splash page.

Hi guys, we have a customer that uses a guest network for their chromebooks and attached to this SSID is a splash page redirect showing terms of services for them to accept. The users can connect and browse successfully but an issue arises where the chromebook will reask for the user to sign into the portal sometimes and when the user clicks to go to terms of service it bombs out saying it cant reach there. Turning off the laptop for some time and then restarting fixes but am unsure why they are getting hung up on reconnecting to the splash page. Any help or ideas would be great.



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