The Cisco Catalyst IOS Software Update Program (formerly the “IOS Software Update Policy”) was put in place to complement the Enhanced Limited Lifetime hardware Warranty (E-LLW) offered with Catalyst 9000 switches.
This Program allows customers using a valid Cisco.com ID to receive the following:
● Free critical updates:◦ Free critical updates are available to the original customer for up to 1 year after announced end-of-support. These critical updates maintain the compliance of the Software with published specifications, release notes and industry wide compliance.
◦ Free vulnerability and security updates are available to the original customer for up to 3 years after announced end-of-sale.
◦ No support contract is required to obtain these software updates.
● Free major and minor releases:
◦ Free major and minor release updates are available to an original customer moving from one release to another within the same perpetual license level (i.e. Cisco Network Advantage or Cisco Network Essentials).
◦ No support contract is required to obtain these releases.
https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-9000/bulletin-c25-740149.html
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