Wednesday, June 2, 2021

Slow commection to shared drives

Hey everyone! I'm currently troubleshooting an issue someone in my office is having. When he tries to access the shared drives we have on our network, it's extremely slow but his internet connection is fast.

This issue isn't presenting on any of the other computers in the office. It also doesn't present when the same computer/user is connected to the network remotely through a VPN. The computer is a Win10, running version 2009.

We've tried pinging and tracerting the server from the affected computer and the numbers look very normal, there doesn't seem to be anything weird. I've checked the connections that correspond to his office in the server room and everything seems fine there as well.

Has anyone been faced with this issue? What was your solution? This is the only computer out of around 15 in this office, and the only one I'm aware of out of 500 in the company, that is presenting with this issue.

Thanks in advance.



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