Can CUCM warn you/detect if your inbound/outbound calls aren’t working? Either on RTMT, snmp, etc. if not directly on cucm, maybe something on the voice gateway, etc. Or is this something only an end user can detect?
Thing is unfortunately we don’t have a NOC so that makes us a reactive shop. But nevertheless we should be able to get alerts for major outages like this. We’d still like to find out something is wrong before the end-users do.
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