Monday, June 14, 2021

Having trouble registering a port on a MP 112 ATA for a conference phone

I have a conference phone pluged into am MP 112 Audiocodes ATA. I have tried my darnedest to get the thing to work over the last week. I have everything vlanned correctly, but I connect get the port for the phone to register. I have a couple of logs here I was wondering if anyone would be able to help with. I am using Avaya phone systems for the number. I have pulled a config from a working ATA (some model) and copied it over and only changed the IP and phone extension. I have also copied everything I could for the setup for my extension and number inside of Avaya. The phone number works fine when programmed to a normal phone, so I am guessing it is an issue inside the ATA config?

Here is some logs for the ATA:

7d:19h:45m:14s REGISTER sip:172.[IP.OFFICE.IP] SIP/2.0

Via: SIP/2.0/TCP 172.[PHONE.IP]:5060;branch=z9hG4bKac931005455;alias

Max-Forwards: 70

From: <sip:3310@172.[IP.OFFICE.IP]>;tag=1c930991066

To: <sip:3310@172.[IP.OFFICE.IP]>

Call-ID: 176133679412018232542@172.[PHONE.IP]

CSeq: 8155 REGISTER

Contact: <sip:3310@172.[PHONE.IP]:5060;transport=tcp>;expires=3600

Supported: path

Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE

Expires: 3600

User-Agent: MP-112 FXS/v.6.60A.352.002

Content-Length: 0

7d:19h:45m:14s ( lgr_flow)(636227 ) TcpTransportObject#4- CTcpClientSocket::UserBufferSend connect on send triggered

7d:19h:45m:14s ( sip_stack)(636228 ) Resource SIPMessage deleted - #0

7d:19h:45m:14s [Src=172.172.[IP.OFFICE.IP] PType=9] ( lgr_flow)(636229 ) TcpTransportObject#4- CTcpClientSocket::HandleSocketEvent socket connected

7d:19h:45m:14s [Src=172.172.[IP.OFFICE.IP] PType=9] ( lgr_flow)(636230 ) TcpTransportObject#4- CTcpClientSocket::HandleSocketEvent socket close/reset

7d:19h:45m:14s [Src=172.172.[IP.OFFICE.IP] PType=9] ( sip_stack)(636231 ) TcpTransportObject#4::HandleDisconnectEvent(EVENT_RECEIVER_DISCONNECT)

7d:19h:45m:14s ( sip_stack)(636232 ) TcpTransportObject#4::DispatchQueueEvent(EVENT_RECEIVER_DISCONNECT) - Closing connection

7d:19h:45m:14s ( sip_stack)(636233 ) TcpTransportObject#4::HandleConnectionClose - Closing connection

7d:19h:45m:14s ( sip_stack)(636234 ) TcpTransportObject#4::CloseConnection - Closing connection

7d:19h:45m:14s ( sip_stack)(636235 ) Socket buffer released - #4

7d:19h:45m:14s ( sip_stack)(636236 ) new TransportObject created - #3

7d:19h:45m:14s ( sip_stack)(636237 ) New Socket buffer allocated - #3

7d:19h:45m:14s ( lgr_flow)(636238 ) ---- Outgoing SIP Message to 172.172.[IP.OFFICE.IP]:5060 from SIPInterface #0 TcpTransportObject[#3] ----

7d:19h:45m:14s REGISTER sip:172.172.[IP.OFFICE.IP] SIP/2.0

Via: SIP/2.0/TCP 172.[PHONE.IP]:5060;branch=z9hG4bKac931005455;alias

Max-Forwards: 70

From: <sip:3310@172.[IP.OFFICE.IP]>;tag=1c930991066

To: <sip:3310@172.[IP.OFFICE.IP]>

Call-ID: 176133679412018232542@172.[PHONE.IP]

CSeq: 8155 REGISTER

Contact: <sip:3310@172.[PHONE.IP]:5060;transport=tcp>;expires=3600

Supported: path

Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE

Expires: 3600

User-Agent: MP-112 FXS/v.6.60A.352.002

Content-Length: 0

7d:19h:45m:14s ( lgr_flow)(636240 ) TcpTransportObject#3- CTcpClientSocket::UserBufferSend connect on send triggered

7d:19h:45m:14s ( sip_stack)(636241 ) SIPTCPMngr::ReleaseTransportObj - #4

7d:19h:45m:14s [Src=172.[IP.OFFICE.IP] PType=9] ( lgr_flow)(636242 ) TcpTransportObject#3- CTcpClientSocket::HandleSocketEvent socket connected

7d:19h:45m:14s [Src=172.[IP.OFFICE.IP] PType=9] ( lgr_flow)(636243 ) TcpTransportObject#3- CTcpClientSocket::HandleSocketEvent socket close/reset

7d:19h:45m:14s [Src=172.[IP.OFFICE.IP] PType=9] ( sip_stack)(636244 ) TcpTransportObject#3::HandleDisconnectEvent(EVENT_RECEIVER_DISCONNECT)

7d:19h:45m:14s ( sip_stack)(636245 ) TcpTransportObject#3::DispatchQueueEvent(EVENT_RECEIVER_DISCONNECT) - Closing connection

7d:19h:45m:14s ( sip_stack)(636246 ) TcpTransportObject#3::HandleConnectionClose - Closing connection

7d:19h:45m:14s ( sip_stack)(636247 ) TcpTransportObject#3::CloseConnection - Closing connection

7d:19h:45m:14s ( sip_stack)(636248 ) Socket buffer released - #3

7d:19h:45m:14s ( sip_stack)(636249 ) SIPTCPMngr::ReleaseTransportObj - #3

7d:19h:45m:14s ( lgr_flow)(636250 ) | |(SIPTU#10)DIALOG_DISCONNECT_REQ State:DialogInitiated(176133679412018232542@172.[PHONE.IP])

7d:19h:45m:14s ( sip_stack)(636251 ) SIPDialog(#10) changes state from DialogInitiated to DialogDisconnected

7d:19h:45m:14s ( sip_stack)(636252 ) AcSIPStackAPI::FreeDialogAPI - #2

7d:19h:45m:14s ( lgr_flow)(636253 ) | | TransactionUserMngr::ReturnTransactionUser - #10

7d:19h:45m:14s ( sip_stack)(636254 ) SIPDialog(#10) changes state from DialogDisconnected to DialogIdle

7d:19h:45m:44s ( sip_stack)(636255 ) New SIPMessage created - #34

7d:19h:45m:44s ( lgr_flow)(636256 ) RegistrationController::SendRegistrationRequest: Setting persistent connection to proxy: 172.[IP.OFFICE.IP]:5060

7d:19h:45m:44s ( sip_stack)(636257 ) new AcSIPDialogAPI created - #1

7d:19h:45m:44s ( lgr_flow)(636258 ) | | new AcSIPDialog created - #9

7d:19h:45m:44s ( lgr_flow)(636259 ) | |(SIPTU#9)DIALOG_INIT_REQ State:DialogIdle()

7d:19h:45m:44s ( sip_stack)(636260 ) SIPDialog(#9) changes state from DialogIdle to DialogInitiated

7d:19h:45m:44s ( lgr_flow)(636261 ) | |(SIPTU#9)GENERAL_REQ State:DialogInitiated(176632283412018232542@172.[PHONE.IP])

7d:19h:45m:44s ( sip_stack)(636262 ) new TransportObject created - #2

7d:19h:45m:44s ( sip_stack)(636263 ) New Socket buffer allocated - #2

7d:19h:45m:44s ( lgr_flow)(636264 ) ---- Outgoing SIP Message to 172.[IP.OFFICE.IP]:5060 from SIPInterface #0 TcpTransportObject[#2] ----



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