I have been working at a major ISP in my country for almost half a year now, with focus on network capacity. In our case we have some upgrade thresholds, where an upgrade of eqiupment should be initiated if this threshold is reached. However, there is obviously a difference between an upgrade threshold being reached 95% of the time vs just getting a high peak at certain times for a short period of time. And this is kind of an internally discussion on when, and even if peaks should be the driver of upgrades.
So basically, I was just wondering how you guys, at other ISP tackle this "problem" ? Do you have some other metrics you use, or...?
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