I am a L2 network engineer with R&S, Security (ASA, palo alto) and wireless experience. Whenever i encounter a new issue and eventually solve it, i have always made it a point to note the troubleshooting steps, how a particular protocol works, etc. This is info that is not covered in certs and that one can learn only in real world troubleshooting. This is how i solve many issues that i encounter even after a gap of long period.
My hunch is many others might be keeping similar notes/SOP. Can fellow network engineers share their troubleshooting notes/SOP's?
As there are some areas in n/w where iam week due to lack of adequate exposure, i could use with a few reference material. I don't mind sharing my notes (R&S, ASA, VPN) if someone has a similar need. Hope this is not a odd request :)
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