Wednesday, January 27, 2021

Random Timeout Issue

Here goes my shot in the dark. And of course the job of the network engineer is to prove it's not the network.

Anyways, seeing a random timeout issue going across our 2 networks. Our production and test environment. When viewing a webpage, you will get get a page that never loads and just keeps spinning (even odd when in chrome, near the bottom it shows the url and it's googletagmanager.com, weird as crap). Again when you visit a page or site, it will just stay stuck loading and if you click refresh everything is happy.

It happens on external pages and internal pages. On both networks/domains. the only thing the two networks share is one of our perimeter firewall. Tired with no web proxy, not WAN errors or routes, nothing out of the norm for switches/routers/firewalls. CPU/memory is fine. Even tried when our WAN is hardly being used. Mostly a Cisco shop but it's been happening for a little over a month and everyone is going crazy trying to figure out what is happening.

I've look at everything i could except a wireshark capture to see if it's just never receiving the rest of the web page.

any suggestion on places to dig deeper?



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