This is about a month old now, but I thought some of you might get a laugh out of this. We have a data center in Denver, CO which took a hit in late September when there was a fiber cut during some construction digging downtown.
Zayo, our layer1 provider for connecting two of our data centers, hastily determined root cause for the outage and promptly sent in a repair team. Everything was going well for a couple hours, when suddenly I get this message from them.
Zayo Customers At this time we are having to stop all activity in the vicinity of Clayton and Detroit st in Denver where our construction and splice crews have been working. Unfortunately, the vicinity of this area has become an active crime scene and our repair teams have been mandated to leave the area by the local authorities until further notice. We will continue to work with our local repair teams to obtain a time-frame when they will be allowed back into the area to complete the remaining repairs. We understand how impactful this is to your business and sincerely apologize for the delay.
Unfortunately, I could never get an answer from them on what happened, or maybe what they found while digging. However, this has to be the most interesting reason I've ever been given by a service provider on while they needed to stop repairs.
Does anyone else have interesting/funny reasons for either an outage or stoppage of work?
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