Thursday, October 1, 2020

VPN user monitoring from a networking perspective

I've been tasked with finding a solution that would allow a networking admin to determine whether a VPN user has a good quality connection to our network through his local network (wired, wireless), through his ISP and past the VPN gateway. So far, I've found three options: - ThousandEyes, but it's strictly a SaaS platform, so no-go - Keysight Hawkeye, but it's way to expensive - Aternity, but doesn't give the expected KPIs

What I know the solution must have is a locally installed client on the monitored laptops, an on-prem, centrally managed server(s) and a bunch of KPIs such as ping, jitter, PL, maybe even throughput tests, that can be reported in case of incident. Ideally, I'd like to see the user's WiFi strength, first-hop latency, our VPN gateway's latency, and some other server's latencies within our network.

Is there such a tool available? If so, can anyone point me in the right direction? Thanks



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