Hi everyone,
I'm hoping to try and get some advice on our current remote working situation. We are a small business and currently have approximately 20 people working from home at all times. The users connect to a VPN and then remote into their Work Desktops (much more powerful devices).
I have 5 or 6 users constantly complaining that the VPN is dropping them, it can range from 1 or 2 - 20 times a day.
Most of the users are connected over their home Wi Fi.
VPN is configured on a Draytek 2862 - Our connection speed here is 80/20 (Moving soon and getting 1000/1000).
We are using the built in Windows 10 VPN Utility.
I have got them to disable any Power Saving settings related to their Network Adaptors & Laptops, some users i have convinced to switch to Powerline Adapters, which seems to have solved their problems. Im convinced this is a Wi Fi / Windows 10 Issue.
Would a third party VPN Utility help?
Any advice is appreciated.
Thanks
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