Hi
Long time lurker. I'm a complete networking autodidact (MA in Social and Cultural Anthropology and a BA in Politcal Science...), currently working as an Incident Coordinator for a large ISP. I'm responsible for incident sniffing, for the initial troubleshooting on tickets for Enterprise products (IPVPN/MPLS, VoIP trunks, ...) and I'm responsible to coordinate between the cstmr, field techs, network engineers and 3rd parties. That basicly means I'm responsible for an incident from beginning to end, and also that I - from a network POV - need to be a jack of all trades (but my specialty seems to be SIP and related protocols). I also just started my journey to a CCNA cert.
Just to broaden my horizon a bit I’m looking into ways I could apply these skills when it comes to disaster relief. Setting up voice and data networks after a flood or a hurricane for example. How is this done? What - if any - are the standards? Where do I need to look to get into this?
Just FYI: I’m a EU citizen.
Cheers
KoffeePi
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