Upgrade from 16.09.04 to 16.12.03A

Trying to upgrade my 9500 switch stack to 16.12.03a. Boot is set to packages.conf but when I try to this install command it says it's not there.

but it is. what the heck is going on? Any help would be appreciated.

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SW9500#install add file bootflash:cat9k_iosxe.16.12.03a.SPA.bin activate commit

install_add_activate_commit: START Wed Jun 3 16:14:12 PDT 2020

FAILED: install_add_activate_commit : bootflash:cat9k_iosxe.16.12.03a.SPA.bin is not valid file or cannot be handled by install CLI.

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SW9500#show boot

BOOT variable = bootflash:packages.conf; <------------------------------------------

Configuration Register is 0x102

MANUAL_BOOT variable = no

BAUD variable = 9600

ENABLE_BREAK variable does not exist

BOOTMODE variable does not exist

IPXE_TIMEOUT variable does not exist

CONFIG_FILE variable does not exist

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SW9500#dir

Directory of bootflash:/

616514 drwx 4096 Jun 17 2019 22:23:11 -07:00 .dbpersist

616519 -rw- 400 Jun 3 2020 15:14:35 -07:00 boothelper.log

665185 drwx 4096 Jun 3 2020 16:14:18 -07:00 .installer

616520 -rw- 666 Jun 3 2020 15:14:20 -07:00 bootloader_evt_handle.log

665186 drwx 4096 Jun 17 2019 22:31:01 -07:00 .ssh

665194 drwx 4096 Jun 1 2020 09:33:30 -07:00 core

673297 drwx 4096 Jun 2 2020 09:10:04 -07:00 .prst_sync

11 drwx 4096 Jun 2 2020 09:01:29 -07:00 .rollback_timer

8113 drwx 4096 Jun 17 2019 22:31:14 -07:00 gs_script

16225 drwx 4096 Jun 17 2019 22:31:14 -07:00 tech_support

16239 drwx 4096 Jun 3 2020 15:14:34 -07:00 dc_profile_dir

616522 -rw- 123888 Jun 3 2020 15:14:55 -07:00 memleak.tcl

24337 drwx 4096 Jun 17 2019 22:31:51 -07:00 onep

616523 -rw- 805037908 May 29 2020 08:49:11 -07:00 cat9k_iosxe.16.12.03a.SPA.bin <------------------------------------

616525 -rw- 2356 Jun 3 2020 15:17:29 -07:00 vlan.dat

616528 -rw- 27231232 Jun 2 2020 08:59:16 -07:00 cat9k-cc_srdriver.16.09.04.SPA.pkg

616529 -rw- 81241084 Jun 2 2020 08:59:16 -07:00 cat9k-espbase.16.09.04.SPA.pkg

616530 -rw- 1647612 Jun 2 2020 08:59:16 -07:00 cat9k-guestshell.16.09.04.SPA.pkg

616531 -rw- 425411576 Jun 2 2020 08:59:17 -07:00 cat9k-rpbase.16.09.04.SPA.pkg

616537 -rw- 34612458 Jun 2 2020 08:59:32 -07:00 cat9k-rpboot.16.09.04.SPA.pkg

616532 -rw- 28931068 Jun 2 2020 08:59:17 -07:00 cat9k-sipbase.16.09.04.SPA.pkg

616533 -rw- 55047160 Jun 2 2020 08:59:17 -07:00 cat9k-sipspa.16.09.04.SPA.pkg

616534 -rw- 35243004 Jun 2 2020 08:59:17 -07:00 cat9k-srdriver.16.09.04.SPA.pkg

616535 -rw- 15856632 Jun 2 2020 08:59:17 -07:00 cat9k-webui.16.09.04.SPA.pkg

616536 -rw- 9208 Jun 2 2020 08:59:17 -07:00 cat9k-wlc.16.09.04.SPA.pkg

616527 -rw- 7554 Jun 2 2020 08:59:32 -07:00 packages.conf

616521 -rw- 400 Jun 2 2020 09:08:32 -07:00 boothelper.log.old

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11250098176 bytes total (9060610048 bytes free)

SW9500#