Wednesday, May 27, 2020

New Xfinity Modem - Wifi network not showing on my list

Good morning all

Xfinity sent me their latest modem they could to help improve my quality. I installed it yesterday, changed the SSID to what the prior network was named and it connected to every device but my work laptop. I was on the phone with my support team for a couple hours and got nowhere.

I check the drivers this morning, and they are enabled. I've disabled and re-enabled the device times. I've hard cycled my modem 7 times, and restarted my computer about that number as well...still nothing. I even tried to manually add my network, forget it, rename it, then forget it again and still nothing.

Any thoughts on how to get this working?



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