Our help desk is swamped with calls from users reporting slow VPN connections. Applications affected include Outlook, Active Directory, Dameware (RDP tool), and shared network folders.
Our VPN and firewall service is managed by Company A and ISP is Company B. Company A confirmed no issues on their end - enough CPU and RAM on the appliance. We are well under our concurrent connection limit. Company B confirmed that we were well under our allocated bandwidth.
What to do next?
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