So, nothing has worked so far and we're out of ideas. The network is being blamed for ONE device not working in the entire setup and it truly sucks.
We got the intercom system to connect to the network switch which was nice, but that didnt solve the issue. We put QoS on the switches and ports that were necessary, and that didnt solve the issue.
I'm going to put a link to the wireshark file if anyone wants to have a go - using something called 'wetransfer', I googled a way to transfer large files that came up simply because onedrive shows the company info and I didnt want to do that:
Its an ~70mb pcap file https://we.tl/t-2QUaocqODF
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