Tuesday, March 3, 2020

Cisco Mobility Express - Mismatched Firmware

Hi All,

So I purchased 3 Mobility Express Cisco AP's from my reseller - Two 2802's and one 1832. The 1832 is firmware 8.5.140.0 while the 2802's are 8.8.125.0. The controller is the 1832. Naturally, the 2802's won't associated to the ME controller because the firmware of the ME WLC is under the firmware of the ME CAPs. When I reported this to the reseller, they basically said, "sucks to be you, take it up with Cisco." Problem is, you can't download Cisco firmware without a Smartnet contract, and my company doesn't purchase Smartnet contracts on count that the network is 1,000+ Cisco devices and we aren't blessed here with a liberal IT budget.

Is there anything that can be done from the ME controller to downgrade the ME CAPs to 8.5.140.0 or upgrade the ME Controller to 8.8.125.0 without possessing the firmware packages of either?



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