Thursday, March 5, 2020

British Telecom - Experience

We are reviewing a large global BT bid for our WAN/SD-WAN requirements. We've used dozens of global providers over the years but never BT. I wanted to know if any of you have experience with BT regarding their quality, service, escalation, on-line tools, speed of implementation and account management...

BT has been willing to provide references but they will obviously be favorable references. I would like an engineers opinion thats "been there and done that" with BT. We have several global WAN providers we know and trust that can meet the requirement. I want to give a fair shake to all of the providers, however.

Any input and or thoughts will be greatly appreciated - Thanks in advance.



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