Saturday, February 29, 2020

Extended support with ParkPlace

I dont know if you guys are familiar with them but we have hardware covered by ParkPlace for Dell servers and Cisco switches.

For Dell hardware we usually have Dell Pro Support but because of budget restrictions we keep some servers sometimes up to 8/9 years so since Dell wont support after 5 years, ParkPlace comes into play.

So far we are happy with the service, we had a couple of hardware failures, they were able to find replacement parts, send an engineer to location and voila....

Now we have some Cisco ASAs and Cisco 1941 that are going out of support soon and I am wondering if there is any point covering these with ParkPlace since they require a licensed security module, would an ASA or 1941 need to be replaced we wouldnt be able to use it without the securiy license activation.

The reason I am thinking about extended support for this hadrware is because we will refresh the equipment in around 10 offices but there will be a period (couple of months) where the ASA/1941 routers will be running annd will be running without any support.



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