I have an issue with Mobility Express and Apple iPhones and iPad not staying connected. The older iPad will disconnect as soon as you hit the on/off button, the new iPad pro only would connect once and will not connect again. I had to put up a 1242 in autonomous mode to handle the iPads for now and they have no issues on it. The two iPhones will just randomly disconnect and not reconnect until used. None of the 5 android devices, four laptops, and one desktop have this issue at all. I have two AP’s one is a 1815i (the controller for now) and the other is a 1832i. I started with version 8.5.x and upgraded to 8.10.x and the issue is still there. When I check the Best Practices, it shows that for my Apple WLAN the following items have a red x:
‘Over the DS has to be disabled’
‘WMM Policy should to be required’ (yes that’s exactly what it says, some needs to grammar check this stuff!).
All the other items have a green check. The problem is I cannot find any setting in the GUI or docs that point to the GUI or CLI ways of configuring these settings. The Cisco Mobility Express Best Practices Guide is proving to be useless. I am a at a loss since I am a UC guy and have not work on wireless in years. Almost ready to move back to all autonomous AP’s, buy a 2504, or put up a google mesh for the Apple devices. Any idea or pointers to documents that show how to set DS and WMM settings.
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