I have Cisco ASA 5585-X in HA but today when i reboot one of hardware it got stuck in rommon> and i have to type boot to load software after google i found this could be my problem https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtn87652/?rfs=iqvred
This is what i have in ASA (HW Version 1.3 / Fw Version 2.0(7)2 )
asa-fw1/pri/act# sh module Mod Card Type Model Serial No. ---- -------------------------------------------- ------------------ ----------- 0 ASA 5585-X Security Services Processor-20 wi ASA5585-SSP-20 JAF1530BNNJ Mod MAC Address Range Hw Version Fw Version Sw Version ---- --------------------------------- ------------ ------------ --------------- 0 44d3.ca34.ec38 to 44d3.ca34.ec43 1.3 2.0(7)2 9.6(4)36 Mod SSP Application Name Status SSP Application Version ---- ------------------------------ ---------------- -------------------------- Mod Status Data Plane Status Compatibility ---- ------------------ --------------------- ------------- 0 Up Sys Not Applicable Mod Slot ---- ----------------------- 0 Slot 1 (Dual SSP Mode)
I have search everywhere to find to upgrade firmware but didn't find any info about where to obtain this. I don't have Cisco support so can't contact cisco but if there anyway i can get this code?
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