KB: https://newvoicemedia.atlassian.net/wiki/spaces/DP/pages/100697150/Technical+prerequisites
Some thing for a department using VoIP....
From what I’m gathering here it’s basically just https? And the ephemeral ports are not something you open on the firewall that seems kinda crazy doesn’t it?
XY prob: they’re having delay settings with things like phone status updates. My theory is it’s an IP relaxation setting for the app installed in their Salesforce.
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