Friday, December 20, 2019

Cisco/apple wireless weirdness

We have a case open with tac who are at a total loss.

Bunch of 1815 AP's in a branch office utilising flexconnect with a 9800-cl wlc back at hq. We have a ssid authenticating with psk. No problems with Android devices or laptops.

For Apple though some users when homed to certain access points cannot connect. Either get a message saying wrong password, or just says cannot connect. Wlc logs show nothing wrong, they go through the authentication process and then just drop off.

If these affected users move to another part of the office, closer to different access points, then they can connect with no issues, using same psk and ssid.

Totally weird. Anyone able to offer advice?



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