I spent WAY TOO MUCH time with MSPs. I am back in enterprise and it is literally a quality of life improvement. No more worrying about KPIs and customer sat bullshit. I work on network problems, not people problems. No more being overworked and understaffed. No more trying to figure out how to cover for lying sales people that over promise and HR/Ops Managers that under deliver. I spend the day calmly addressing or investigating network problems. No one is screaming about SLAs.
It's glorious. Living the MSP life was killing me. Literally. I am so very thankful that I found this role.
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