Cisco Site having issues once again

HTTP Status 500 - An exception occurred processing JSP page /jsp/session_check.jsp at line 18

type Exception report

message An exception occurred processing JSP page /jsp/session_check.jsp at line 18

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: An exception occurred processing JSP page /jsp/session_check.jsp at line 18 15: if (SessionHelper.isSessionValid(session) == false) 16: { 17: //logger.info("Session is invalid"); 18: SessionHelper.createSession(request); 19: } 20: 21: %> Stacktrace: org.apache.jasper.servlet.JspServletWrapper.handleJspException(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.tomcat.websocket.server.WsFilter.doFilter(Unknown Source) com.cisco.lcmt.core.servlet.SessionFilter.doFilter(SessionFilter.java:105) com.cisco.lcmt.filter.RequestFilter.doFilter(RequestFilter.java:219)

root cause

javax.servlet.ServletException: com.cisco.lcmt.exception.LCMTException: SYSTEM_EXCEPTION - Error while getting records from LC_USER SQL : Select * from LC_USER where upper(USERID) = ? and upper(USER_TYPE) = ? Constraints: {USER_TYPE=CCO, USERID=}: Active User with id () and type (CCO) is not found in db org.apache.jasper.runtime.PageContextImpl.doHandlePageException(Unknown Source) org.apache.jasper.runtime.PageContextImpl.handlePageException(Unknown Source) org.apache.jsp.jsp.error_005fpage_jsp._jspService(error_005fpage_jsp.java:486) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.tomcat.websocket.server.WsFilter.doFilter(Unknown Source) com.cisco.lcmt.core.servlet.SessionFilter.doFilter(SessionFilter.java:105) com.cisco.lcmt.filter.RequestFilter.doFilter(RequestFilter.java:219)

root cause

com.cisco.lcmt.exception.LCMTException: SYSTEM_EXCEPTION - Error while getting records from LC_USER SQL : Select * from LC_USER where upper(USERID) = ? and upper(USER_TYPE) = ? Constraints: {USER_TYPE=CCO, USERID=}: Active User with id () and type (CCO) is not found in db com.cisco.lcmt.usermgmt.UserMapper.get(UserMapper.java:190) com.cisco.lcmt.usermgmt.User.get(User.java:773) com.cisco.lcmt.session.SessionHelper.setLoggedInUser(SessionHelper.java:58) com.cisco.lcmt.session.SessionHelper.createSession(SessionHelper.java:195) org.apache.jsp.jsp.error_005fpage_jsp._jspService(error_005fpage_jsp.java:166) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.tomcat.websocket.server.WsFilter.doFilter(Unknown Source) com.cisco.lcmt.core.servlet.SessionFilter.doFilter(SessionFilter.java:105) com.cisco.lcmt.filter.RequestFilter.doFilter(RequestFilter.java:219)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.70 logs.