Most of our local infrastructure is wireless. Everyone is using Macs. This setup is very robust. However, to improve wireless for everyone, we're placing switches on the tables were CS can hardwire into to call customers and take live calls on an as-needed basis.
What's the best practice for this? My prior experience is at a call centre where phones were wired into the drop which was wired to the PC, and voice/data were on the same VLAN. All machines were Windows desktops.
All desks are bought already, so there isn't an option to have a desk with built in ethernet drops.
What are your recommendations?
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