Thursday, June 13, 2019

How do I get a Palo Alto Customer ID?

I need to test out a PA solution before I pitch it to a client. After trying for two weeks to get CDW to give me a price on a lab unit, I gave up and bought a used one on eBay. The guy is ready to transfer ownership to me, but it turns out I can't create a Customer Service Account without a Customer ID - which I don't have. I've reached out to PA sales but got no response.

If I need to purchase a support contract I can do that, it's not like I have no budget here. Maybe there's some trick like "buy one SFP so you can get a customer ID".



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