Wednesday, May 8, 2019

Routing issue inside Viawest / Flexential network

Hello all, I am having an issue where traffic from a specific IP is getting dropped inside the Viawest network (now it's Flexential, I guess).

I reached out to them, but never got a response. As an ISP, what is the best way to get issues like this resolved when you cannot get a response from the party that seems to be dropping your traffic? Anyone know their NOC contact information???



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