Hello everybody.
I have a client with users that use softphones. They work fine, but whenever the users are working home through the VPN, the softphones dont work anymore.
The traffic is being blocked, and the description states the following: "Encryption Failure: according to the policy the packet should not have been decrypted"
So basically the Firewall decrypted the packets, but it shouldnt have.
The remote user address pool is 172.16.150.0/24, i think this might be some form of overlapping or issue with the IP address range they have on their home network, that we also have on that clients network.
Thoughts?
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