Monday, May 6, 2019

how important to you is keeping DC equipment under the manufacturer maintenance contract (ex. smartnet)

For example, if you're a cisco shop do you always make sure to keep your core equipment under smartnet? Even though there are 3rd party companies that will do support/maintenance?

Or say a switch supervisor is going end of life do you make plans to upgrade it with a more current sup asap even if the switch capabilities/capacity are still sufficient for the network?

Not being able to get the firmware is a big downside, but otherwise I would say I generally don't have much of an issue with moving maintenance to a 3rd party or even letting some items go end of support before replacing/upgrading...was just curious what others do.



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