Hi,
I've been troubleshooting VPN connectivity issues for a end-user on one of our clients shared-office locations. I understand they are attempting to connect the client to a remote access server using IKEv2, and the VPN server works fine when the client is connected to other networks.
We have two PA-820s in an active/passive HA setup. I'm still trying to wrap my head around how IKEv2 works with regards to NAT, MTU and etc., but I'm getting nowhere. Where should I begin to look to identify the issue from the FW?
Some screenshots from traffic monitor, packet capture and session browser:
The end user is reporting VPN error 809 on the Win10 client.
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