Fed up w/ Solarwinds, what are you guys using?

Hi all,

Solarwinds is one of those products that checks all the boxes, but if you had to grade how well it does on each box, it starts to fail miserably. I'm pretty fed up with how sluggish and resource intensive it is as well as the shitty customer service / "support" that we get from them. I'm looking at maybe splitting our needs up in to 2 - 3 products that does it's respective areas well. I'm currently looking at AKIPS to fulfill my graphing / device tracking needs, but it doesn't really do alerting or config management. What are you guys using for alerting and config management? Anyone here use PRTG? I started to look at it, but haven't had a chance to demo it yet.