$36K for Internet! Is that Normal?

Hey All,

We’re in a southern state of the USA, and one of the major ISP is quoting us on fiber. However, the monthly recurring cost (MRC) is way too high in my opinion. Below is what we have and what they are offering us for business class internet. Am I out of touch in thinking the price is very high?

Current service

• Local ISP.
• 12 x 2 Mbps at $210 MRC
• Business class internet
• Month to month
• Coax
• Lots of outages that causes downtime.

Other ISP Offering

• Major ISP
• 100 x 100 Mbps at $605 MRC ($36k over the the length of the contract)
• Business class internet
• 5 year term.
• Fiber
• Need to have their switch on premise that we'd pay monthly for.
• Guaranteed 99.99% network availability.
• Will cover construction of $7k to run the line.
• Will handle all the permit work.
• SLA promise is very impressive.

We’re a small office, but rely on having a network uptime that’s very consistent. We have on premise VoIP phones, upload and download a lot of files, some files are CAD files. 10 users on the network at one time, multiple personal devices. We’re at a disadvantage as we’re in an area that’s a bit rural so services are limited to one ISP at the moment.

Thanks

Edit: thanks everyone for your input! I'm going to see if we can negotiate price on the 300 speed.