Hello,
I am the voice administrator for a medium-sized business. We just upgraded to Calabrio v10. This whole process has been a struggle. I have found that Calabrio is lacking in knowledge of their own product. Getting resources beyond their base-level engineer has proven to be very difficult.
Is anyone else using this product?
How do you feel about it?
Is Pause/Resume functionality working for you?
What alternatives do you prefer?
Thanks!
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