Wednesday, January 16, 2019

File Transfer Speeds

Hey guys, currently work for an MSP with multiple clients. One client only works remotely and began experiencing transfer speed issues between his laptop and the server. The user connects to the SonicWall TZ 300 via VPN.

User ran a speed test and Laptop download was 65 and Server download was 108. When transferring a file to the server (18MB), it takes about 40 seconds. From the server to the laptop, the same file took 2:18.

I'm trying to figure out what is choking the bandwidth, but I don't know where to start. I ran PingPlotter on the user's machine. Here's a screenshot: https://imgur.com/a/G2FnWNd

Any help/ideas would be helpful! I'm fairly new to networking



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