Recently, the only person in my company who knew the Cisco phone system was laid off and now I am responsible for administering it, which is great considering I've only been here for 4 months and have ZERO experience with Cisco telephony.
Management has told me to find some training and they will pay for it. So, ignoring cost, what does everyone recommend for phone training? I really don't care about getting a cert, so I'm not really looking at the CCNA Collab training unless you feel that it's the best route to go.
I really just need something focused on this beast of a system that I am a beginner with.
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