So...
We currently use Solarwinds NCM / NPM to look after our Cisco estate. 100+ ISRG2 devices.
I'm thinking of changing because
- I screwed up when buying it, I thought it was priced per node. but it's not, it's per interface. So to cover what I need to cover (now), I need a larger licence.
- A larger licence also means forking out for all of the lapsed maintenance payments. ouch.
- I have to host it (using AWS), so I've got the ongoing cost of that. Plus backing it up etc. It's hassle that I could happily do without.
As an MSP, I'm keen on a pay-as-you-go SaaS arrangement rather than what we've got above.
Functionality I want
- Monitoring of WAN interfaces at customer sites
- Cisco Configuration management / backup
- An API we can access to pull in stuff for our reporting
- Support
Functionality I'm not fussed about
- being able to monitor internal devices (switches etc) as NCentral will already do that for us.
- Monitoring servers - also NCentral
Before Solarwinds, we used to use Nagios. But it needed too much skill for our support team to be able to easily add items. I also upgraded the underlying Unix install and...errr... broke everything...
Maybe Nagios XI / Zabbix are different now, but it's an experience I wouldn't want to repeat.
What are other people using? what would your choice be? Are there vendors / products that I might have completely missed?
Short list at the moment
PRTG
DataDog
Auvik
Nemo (maybe)
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