Tuesday, October 2, 2018

Ruckus Implementation Questions

We are starting a deployment of Ruckus R720's (around 150 AP's) and wanted to get some opinions and feedback on what others have done. We are using a hosted instance of CloudPath. Our test users have found the enrollment process clunky. They have had difficulty installing the app on android and they seem to always miss the step on iOS of going back to settings and switching to the secure SSID. On a BYOD Chromebook the process is bad even to me. Something that has disappointed me is that we use PaloAlto firewalls and were told that we can't send logs to the firewall from the hosted Cloudpath, only from the on-prem version (those logs would provide user-ID to the firewall which is something we want). There has been some discussion that maybe we should just change and go to using RADIUS and have all the users login with their AD accounts. Has anyone gone that way? What pros/cons are there in doing that? All our staff and students have AD accounts so that's not a concern.



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