First job in a NOC

Hi all,

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I've landed a job as an ops engineer in a NOC. This isn't my first role in IT as i've done a couple of service desk jobs over the last few years.

I'll be doing shift work as it's a massive company that needs things running 24/7, they've said there is lots of scope for moving up (I've spoken to people that work there and I believe this is accurate)

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Any advice for someone new to this line of work? I'm studying for CCNA R&S in my own time, is there anything else you would recommend?

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