We are having an issue with robocallers calling into our auto attendant and sitting in the queue for long periods of time, racking up enormous long distance bills every month. Any recommendations on how to deal with this? I've added call timeouts on no selection but we are getting so many that even with a couple minute timeout the bill is 70% robocaller charges.
I'm using CUCM 10.x and using Unity Call handlers for Autoattendant.
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