I applied for a new Network Support Engineer job where troubleshooting is a huge part of the interviews.
I need to look at this from a expert troubleshooter's eyes.
It will be heavily Cisco based.
I'm trying to close all the gaps and make sure I don't miss any holes.
Usually how I go about troubleshooting a potential connection issue with a network, I:
-
Check other websites to see if it's isolated or widespread.
-
Ping gateway(this points out if it's in your LAN) -> ping 8.8.8.8(this points out if it's your WAN) -> ping google.com(this points out that your DNS is not resolving)
-
Check nslookup if it's resolving properly.
-
ipconfig /all to see configs are correct.
-
To figure out the network, I tracert -d 8.8.8.8
Am I missing anything?
Now the problem will likely be in the LAN since it's Cisco based and a router or a switch will probably be misconfigured in Layer 2/3.
I'm not sure the proper flow for this, what I would do is:
-
tracert to gatewayoops silly mistake here -
Plug into console and log into switch/router
-
show running config/ip int brief and see anything suspicious such as a shut down port or misconfigured protocol, mismatched speeds/vpn keys
What else should I do to cover all my bases?
Thanks a lot! I really want this job and I don't want to look foolish in front of a panel of network engineers so I thought to ask.
No comments:
Post a Comment